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Privacy Policy

Last updated: December 2024

FixYou Fit AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our WhatsApp-based fitness coaching service.

Information We Collect

We collect information that you provide directly to us:

Account Information: Phone number, name, and fitness goals
Health Data: Weight logs, food photos, calorie intake, and nutritional information
Conversation Data: Messages exchanged with our AI coach
Payment Information: Processed securely through our payment provider

How We Use Your Information

We use the information we collect to:

Provide personalized fitness and nutrition coaching
Track your progress toward your goals
Improve our AI algorithms and service quality
Send you reminders and motivational messages
Process payments and manage subscriptions

Data Security

We implement appropriate security measures to protect your personal information. All data is encrypted in transit and at rest. We do not sell your personal data to third parties.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

Third-Party Services

We use the following third-party services:

WhatsApp/Twilio: For message delivery
OpenAI: For AI-powered food recognition and coaching
Payment Processors: For secure payment handling

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at: Benefiteam1@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.